Responsible Gaming
Gambling Should Be Entertainment
At johnandphilippa.com, we believe that online pokies should be enjoyed as a form of entertainment only. Gambling is not a reliable way to earn money or solve financial problems. Play only with money you can afford to lose, and never gamble as a way to make income or recover losses.
Age Verification
Online gambling in New Zealand is only available to persons aged 18 years and over. By accessing SkyCity Online Pokies, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction.
Warning Signs of Problem Gambling
If you recognize any of the following behaviours in yourself or someone you know, help is available:
- Chasing losses by gambling more money to try to win back what you've lost
- Gambling with larger amounts of money than you can afford to lose
- Hiding gambling activities or lying about how much you gamble
- Neglecting family, work, or personal responsibilities due to gambling
- Experiencing anxiety, depression, or stress related to gambling
- Feeling unable to stop gambling or control your gambling behaviour
- Borrowing money or going into debt to fund gambling
- Gambling to escape problems or negative emotions
- Failed attempts to cut down or stop gambling
- Experiencing mood swings or irritability when unable to gamble
Self-Help Tools & Controls
SkyCity Online Pokies provides tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe
- Loss Limits: Cap the amount you're prepared to lose during gaming sessions
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Time-Out: Take a break from gambling for a period you choose
- Self-Exclusion: Exclude yourself from your account for a set period or permanently
To access these tools, contact SkyCity customer support or visit your account settings.
Get Help – Support Organizations in New Zealand & Beyond
If you or someone you know needs support with problem gambling, the following organizations provide free, confidential help:
New Zealand
- Gambling Helpline – Phone: 0800 654 655 | Website: www.gamblinghelpline.co.nz | Free, confidential support available 24/7
- Problem Gambling Foundation – Phone: 09 369 3853 | Website: www.pgf.nz | Counselling and support services
International Support Services
- GamCare (UK) – www.gamcare.org.uk | Confidential support and counselling
- GamStop (UK) – www.gamstop.co.uk | National self-exclusion scheme for online gambling
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au | Counselling and resources
- Responsible Gambling Council (Canada) – www.responsiblegambling.org | Evidence-based support and research
- National Council on Problem Gambling (USA) – www.ncpgambling.org | 1-800-GAMBLER | 24/7 helpline
If You Need Help, Reach Out Today
Problem gambling is treatable, and recovery is possible. If you're struggling with gambling or suspect you may have a problem, don't wait—contact one of the support organizations listed above. Help is free, confidential, and available whenever you need it.
Your wellbeing is important to us. Play responsibly, and remember: it's always okay to ask for help.